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ANA Mileage Club Card
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Waitlist priority has been added to the Diamond Service + More Benefits.
For details, see Diamond Service + More Benefits.
ANA Mileage Club Members are eligible for this service.
If you do not have an ANA Card, please confirm the details below and then request one.
The are two ways to attain Premium Status.
Attain the status solely through flying
Attain the status through flying and making everyday purchases
What Are Premium Points?
Premium Points are points calculated for each flight, in addition to miles. 「Basic Segment Mileage × Mileage accrual rate by booking class/fare type × Route Ratio + Boarding Points」
What Are Life Solution Services?
Life Solution Services refer to various services other than air travel, such as ANA Mall, ANA ELECTRIC POWER and ANA Traveler's.
The statuses you have attained through each of the following methods will be compared and you will be awarded whichever is the higher status.
Meet the conditions solely through flying
Meet the conditions through both flying and using Life Solution Services
Example: 1. Bronze Service, 2. Platinum Service -> Platinum Service will be awarded
翌年度4月から1年間サービスをご提供いたします。
プレミアムメンバー事前サービスは対象外です。
Conditions and Applicable Period for Attaining Premium Status in FY2027 and Benefits of Each Status
All conditions (1 to 3) must be fulfilled during their respective applicable periods.
For Condition 2, the requirements and check method vary by service. Please see Eligible Life Solution Services for further details.
Conditions and Applicable Period for Attaining Premium Status and Benefits of Each Status
Condition 1: Premium Points Earned Throughout the Year*1 (Only those earned through ANA Group-operated flights are eligible) Applicable Period: December 16, 2025 to December 15, 2026
Condition 2: Number of Life Solution Services Used*2 (Some services are mandatory) Applicable Period: December 16, 2025 to December 15, 2026
Condition 3: Total Amount Spent Using an ANA Card and ANA Pay*3 Applicable Period: January 1, 2026 to December 31, 2026
Diamond Service + More Benefits: 150,000 points for Condition 1, 7 or more services for Condition 2, and JPY 6 million for Condition 3.
Platinum Member status: 30,000 points for Condition 1, seven or more services for Condition 2, and JPY 4 million for Condition 3.
Bronze Member status: 15,000 points for Condition 1, four or more services for Condition 2, and JPY 3 million for Condition 3.
If you attain status by achieving the conditions through using Life Solutions Services, we will contact you by email around February 2027, not at the time when the conditions are met.
Depending on when your use of a service is shown in your Performance Report or on your View ANA SKY COIN Balance page, Premium Services provision may start on or after April 2.
If your 10-digit ANA Mileage Club membership number cannot be confirmed in your usage history for each service, you will not be eligible.
Please refer to the service details for achievement timings and notes on eligible services.
Even if you use the same service multiple times, this will be counted as 1 service toward the fulfillment of the relevant condition.
Services that are fully paid with miles or payments that are made with coupons ineligible for mileage accrual will not be counted toward the fulfillment of the relevant condition.
If you meet the following conditions for any of the Life Solution Services that can be counted toward attaining Premium Status, they will be counted in the number of Life Solution Services used required for attaining Premium Status for the next fiscal year.
(Period covered: December 16, 2025 - December 15, 2026)
When using ANA Mall, you can earn 1 mile for every JPY 100 (including tax) spent on purchases. In addition, you can use your accumulated miles for payments, with JPY 1 being equivalent to 1 mile.
Applicable Period:
December 16, 2024 to December 15, 2025
Conditions:
Any of the following conditions must be achieved.
A product eligible for mileage accumulation has been purchased and shipped during the qualifying period, and mileage accumulation has been completed.
Use miles to purchase products during the applicable period.
Miles will be credited 14 days or later after the shipment date of the ordered product.
It may take time for certain items to be shipped after they have been ordered, so please have this in mind when placing an order close to the end of the applicable period.
How to Check:
Log in to the ANA website and check on the Performance Report page that the date of use in the Activity Details is within the applicable period.
Date of use = Mile accrual date
Date of use = Date of deduction of miles from the mileage account.
ANA Mall is not available to customers residing outside of Japan.
After registering to use ANA Mall, you must log in to make purchases. Guest purchases are not eligible for mileage accrual.
Contact information *1 for inquiries regarding product purchases on ANA Mall
Text is available in Japanese only.
Text is available in Japanese only.
We offer a wide range of unique ANA travel products from high quality travel to affordable tours with which you can earn miles.
Applicable Period:
December 16, 2024 to December 15, 2025
Conditions:
Any of the following conditions must be achieved.
Use a service that accrues miles during the applicable period.
Use miles or ANA SKY COINS to purchase products during the applicable period.
Purchases for domestic and international tour products paid for entirely with ANA Traveler's Coupons are ineligible for this service.
ANA TRAVELER'S Online Tour is not counted as ANA TRAVELER'S because it is distributed through the video distribution service "penguin." It will be counted as penguin.
How to Check:
Log in to the ANA website and check on the Performance Report page that the date of use in the Activity Details is within the applicable period.
The dates below will be considered as the date of use.
For (1)
Domestic and overseas tour products: Departure date
Hotel: Date of check-out
Car rental: Date of use
Golf: Date of playing golf
Activity: Reservation date
For (2)
<Using SKY COINS>
Domestic and overseas tour products: Reservation date
<Using miles>
Hotel: Reservation date
Car rental: Reservation date
Activity: Reservation date
Text is available in Japanese only.
+
This is a special insurance service available only to ANA Mileage Club members.
We will always support you so that you can enjoy your life with peace of mind.
Applicable Period:
December 16, 2024 to December 15, 2025
Conditions:
Go through the procedures for newly applying for, enrolling in or renewing an insurance policy, and the accrual of ANA SKY COINS or miles is completed during the applicable period.
How to Check:
Log in to the ANA website and check on the View ANA SKY COIN Balance or Performance Report that the date of use in the Activity Summary is within the applicable period.
Date of use
For ANA SKY COINS: Will be determined using the accrual date.
For miles: Will be determined using the commencement date of the insurance.
ANA Insurance Services has products eligible for ANA SKY COIN and mileage accrual.
Products eligible for ANA SKY COIN accrual
ANA SKY COINS are accrued based on the commencement date of the insurance policy applied for and, depending on the type of insurance obtained, they will be accrued during the first 10 days of the month for a maximum of 5 months after the month the application was made.
The accrual date is also shown with the date of use on the View ANA SKY COIN Balance page, so please apply as soon as possible if you need time before the ANA SKY COINS are accrued. However, ANA SKY COINS shall not be accrued in cases where application details are incomplete or depending on the results of the application screening process.
For details on the accrual schedule for ANA SKY COINS, please refer to "Changes to the accrual schedule for new ANA Insurance 'Wings to Tomorrow' ANA SKY COIN applications as of August 1, 2023*1."
Text is available in Japanese only.
Products eligible for mileage accrual
Miles are accrued based on the commencement date of the insurance policy applied for and will be accrued during the first 10 days of the 3 months after the month in which the insurance commencement date belongs.
The insurance commencement date is also shown with the date of use on the Mileage Balance page, so please apply as soon as possible if you need time before the miles are accrued. However, miles shall not be accrued in cases where application details are incomplete or depending on the results of the application screening process.
For details on the mileage accrual schedule, please refer to the Mileage Accrual section on each eligible product page.
ANA SKY COINS for accident insurance policy renewal will be accrued at the beginning of July each year (for products that are renewed on May 1 each year).
Annual insurance premiums of JPY 2,500 or more per application (regardless of whether it is for a new policy or to renew an existing policy) are eligible for ANA SKY COIN accrual. For other points to note on accrual, please see the ANA Insurance website *1.
SORAHO is not included in ANA Insurance.It is included under the service category Other Mileage Partners.
Miles for parental care insurance policy renewals will be accrued in the first ten days of August each year. (Due to this product being renewed on May 1 every year.)
Text is available in Japanese only.
ANA Insurance Services Support Desk 0120-002-773
Guidance [1]
International Travel Insurance
10:00-18:00 (Available year round)
Guidance [2]
Parental Care Insurance, Cancer Insurance, Accident Insurance, Term Medical Insurance, Whole Life Medical Insurance, Whole Life Medical Insurance Easy to Get Even with Pre-existing Conditions
10:00-18:00 (Not available in the year-end/New Year holiday period)
Guidance [3]
Automobile Insurance, Motorcycle Insurance
9:00-18:00 (Not available during the year-end/New Year holiday period)
Text is available in Japanese only.
This website offers information on real estate and home-related services that are eligible for ANA mileage accrual. Earn miles all in one go when buying, selling, or renovating a residential property.
This applies to ANA Residential Services or ANA Home Loans.
Applicable Period:
December 16, 2024 to December 15, 2025
Conditions:
Use one of the following services to earn miles during the applicable period.
The date indicated in brackets will be considered as the date of use of the relevant service.
Condominium/detached home/land purchases (handover date)
Condominium/apartment/detached home rentals (contract start date)
Renovations, constructions including new house orders (construction start date or handover date)
The date of use may differ depending on the relevant company's definition.
Interior purchases (purchase date)
Resort membership, timeshare purchases (purchase date, enrollment date)
Purchases of investment properties such as apartment blocks and small-lot real estate products (handover date)
Real estate sales (handover date)
How to Check:
Log in to the ANA website and check on the Performance Report page that the date of use in the Activity Details is within the applicable period.
The date indicated in brackets above will be considered as the date of use of the relevant eligible service.
Miles will be accrued 2 to 3 months after use of the relevant service, but in the Performance Report the date indicated in brackets above will be shown as the date of use. Please note that depending on the service, it may take more than 3 months for miles to be accrued.
If your status of use is unclear, please use the Inquiry Form *1.
Miles can only be accrued once per partner company. Partner companies that you have contacted in the past are ineligible for mileage accrual even if you received an introduction card for them.
Contact information *1新しいウィンドウで開く。外部サイトの場合はアクセシビリティガイドラインに対応していない可能性があります。 for inquiries regarding ANA Residential Services.
Text is available in Japanese only.
Applicable Period:
December 16, 2024 to December 15, 2025
Conditions:
Those who have taken out a home loan during the applicable period
How to Check:
On the Performance Report page after logging into the ANA Website, the date of use in the Activity Details is shown as within the applicable period.
Date of use = date the home loan was granted
Miles will be accrued 2 to 3 months after the loan was granted, but in the Performance Report the date the loan was granted will be shown as the date of use.
Text is available in Japanese only.
Text is available in Japanese only.
Text is available in Japanese only.
ANA FESTA has gift shops offering items such as local souvenirs, air travel products, and luggage, as well as restaurants and cafes where you can get something to eat or drink.
At the ANA DUTY FREE SHOPS in Narita, Haneda and Naha airports, you can purchase duty-free products from famous brands including alcoholic beverages, cigarettes and cosmetics.
This service will be counted toward the fulfillment of the relevant condition, if you use either (1) or (2) below.
Applicable Period:
December 16, 2024 to December 15, 2025
Conditions:
Any of the following conditions must be achieved.
Make a purchase that accrues miles during the applicable period.
Mileage accumulation for in-store pickup and delivery service is also eligible.
Redeem miles for ANA FESTA coupons and make a purchase.
How to Check:
Log in to the ANA website and check on the Performance Report page that the date of use in the Activity Details is within the applicable period.
The purchase date will be considered as the date of use.
The exchange date will be considered as the date of use.
Miles will be accrued approximately 1 to 2 months after the purchase, but in the Performance Report the purchase date will be shown as the date of use.
Eligible Stores:
ANA FESTA stores
The following stores will not be counted toward the fulfillment of the relevant condition.
Haneda Airport:
ISHIYA CAFÉ AIRPORT inside the Pier, Mugi to Olive;
Chubu International Airport:
@festa Chubu Gate Store;
Starbucks Coffee operated by ANA FESTA
Contact information *1新しいウィンドウで開く。外部サイトの場合はアクセシビリティガイドラインに対応していない可能性があります。 for inquiries regarding product purchases at ANA FESTA新しいウィンドウで開く。外部サイトの場合はアクセシビリティガイドラインに対応していない可能性があります。
Text is available in Japanese only.
Applicable Period:
December 16, 2024 to December 15, 2025
Conditions:
Earn miles by purchasing an item at an eligible store during the applicable period.
How to Check:
Log in to the ANA website and check on the Performance Report page that the date of use in the Activity Details is within the applicable period.
The purchase date will be considered as the date of use.
Miles will be accrued approximately 2 months after the purchase, but in the Performance Report the purchase date will be shown as the date of use.
Eligible Stores:
Stores run by ANA Trading Duty Free Co., Ltd.
The Narita Airport BVLGARI store will be counted as a store that meets the conditions.
Contact information新しいウィンドウで開く。外部サイトの場合はアクセシビリティガイドラインに対応していない可能性があります。 for inquiries regarding product purchases at ANA DUTY FREE SHOP新しいウィンドウで開く。外部サイトの場合はアクセシビリティガイドラインに対応していない可能性があります。
Any services indicated as ANA Card Miles Plus in the Activity Details on the Mileage Account Balance Reference page (after logging in to the ANA website) will not be counted toward the use of Airport Shops but toward ANA Card Miles Plus.
Earn miles not only through flights but a variety of everyday activities as well.
Applicable Period:
December 16, 2024 to December 15, 2025
Conditions:
Earn miles by using a service during the applicable period.
How to Check:
Log in to the ANA website and check on the Performance Report page that the date of use in the Activity Details is within the applicable period.
As the timing of mileage accrual differs by service, please confirm the timing on the information page for the relevant service. Furthermore, the date indicated as the date of use in the Performance Report differs by service and may be different to the actual date of use.
Even if you use multiple services from Other Mileage Partners, this will be counted as 1 service toward the fulfillment of the relevant condition.
The following services are not counted as Other Mileage Partners.
ANA Japan Domestic Flights, ANA International Flights, Partner Airlines, ANA Hometown Tax Program (Furusato Nōzei), ANA Insurance, ANA Residential Services, In-flight Sales, ANA FESTA, ANA DUTY FREE SHOP, ANA Shopping A-style, ANA Traveler's, ANA Mileage Mall, ANA Card Miles Plus, ANA Mileage Club Mobile Plus, ANA ELECTRIC POWER, ANA Pocket, ANA Mall, ANA Research, penguin
Text is available in Japanese only.
ANA Card Miles Plus enables customers to earn both credit card points and miles (1 mile for every JPY 100 or JPY 200 spent, including tax) on ANA Card purchases at ANA Card Miles Plus merchants.
Applicable Period:
December 16, 2024 to December 15, 2025
Conditions:
Earn miles by using a service during the applicable period.
How to Check:
Log in to the ANA website and check on the Performance Report page that the date of use in the Activity Details is within the applicable period.
The mileage accrual timing differs by credit card company. Furthermore, the date indicated as the date of use in the Performance Report differs by credit card company and may be different to the actual payment date.
Only the primary cardholder is eligible for this service. (Miles accrued by family card members are consolidated into the primary cardholder's account.)
Even if you use multiple ANA Card Miles Plus merchants, this will be counted as 1 service toward the fulfillment of the relevant condition.
Switch your electricity provider to ANA ELECTRIC POWER, ANA's electricity service, to earn miles every time you renew your monthly electricity contract.
Applicable Period:
December 16, 2024 to December 15, 2025
Conditions:
Earn miles by using a service during the applicable period.
How to Check:
Log in to the ANA website and check on the Performance Report page that the date of use in the Activity Details is within the applicable period.
Date of use = The last day of the month in which the power supply was confirmed.
(E.g.) If you use ANA ELECTRIC POWER from October 1 to 31, October 31 will be considered as the date of use.
Electricity received up to around mid-November 2025 will count as service usage toward attaining Premium Status for FY2026. It takes around 1.5 to 2 months from the time of application to receive electricity, so please apply as early as possible.
Please note that incomplete application details may lead to further delays in receiving electricity.
Miles will be accrued up to the end of the month following the month of use, but in the Performance Report the last day of the month of use will be shown as the date of use.
(E.g.) If you use ANA ELECTRIC POWER from October 1 to 31, October 31 will be considered as the date of use and miles will be accrued up to the end of November.
Mileage accrual may be delayed for reasons such as delays in the provision of information from the electricity company.
Depending on the status of your application, you may have to wait up to 4 months until you start receiving electricity via the new provider.
Contact information新しいウィンドウで開く。外部サイトの場合はアクセシビリティガイドラインに対応していない可能性があります。 for inquiries regarding ANA ELECTRIC POWER miles
KDDI Customer Center (Electricity)
Toll-free number: 0120-925-438 (From cell phones and landlines)
09:00-20:00 (Toll-free, available all year round)
Text is available in Japanese only.
Switch your gas provider to ANA Gas, ANA's gas service, to earn miles every time you renew your monthly gas contract with ANA Gas.
Applicable Period:
December 16, 2025 to December 15, 2026
Conditions:
Complete the application for ANA Gas within the applicable period, and the date of use shown in the Activity Details section on the Performance Report page after logging into the ANA Website must fall within the applicable period.
How to Check:
On the Performance Report page after logging into the ANA Website, the date of use in the Activity Details is shown as within the applicable period.
The date of use is the last day of the month in which the gas supply was confirmed.
Example: If you use ANA Gas from October 1 to October 31, October 31 will be considered as the date of use.
A mains gas supply contract active through mid-November 2026 will count as service usage toward attaining Premium Status for FY2027.
Please note that the above time period is for reference only. Please be aware that the start of service may be further delayed due to factors such as incomplete application details, or other issues.
Miles will be accrued up to the end of the month following the month of use, but in the Performance Report the last day of the month of use will be shown as the date of use.
Example: If you use ANA Gas from October 1 to October 31, October 31 will be considered as the date of use and miles will be accrued by the end of November.
Mileage accrual may be slower than usual due to reasons attributable to ANA X Inc., Melife Co., Ltd., mains gas supply companies and other parties.
Text is available in Japanese only.
ANA Gas Support Center
0120-370-737
Contact by mobile/regular phone: 10:00 to 17:00 (not available on Saturdays, Sundays, national holidays and during the year-end/New Year holiday period)
ANA Gas Support Center is operated by Melife Co., Ltd., who is the gas service provider for ANA Gas.
ANAガスのガスサービス提供元のミライフ株式会社がANAガスサポートセンターを運営しております。
Text is available in Japanese only.
This service will be eligible if you used options (1) to (4) below.
Applicable Period:
December 16, 2025 to December 15, 2026
Conditions:
Any of the following conditions must be achieved.
The product was purchased during the applicable period. Also, it has been shipped.
Purchase products using miles during the qualifying period.
How to Check:
Log in to the ANA website and check on the Performance Report page that the date of use in the Activity Details is within the applicable period.
The shipment date will be considered as the date of use.
Mileage redemption date will be considered as the date of use.
The product shipment date is used as the date of use, not the date of purchase.
Miles will be accrued after the ordered item has been shipped and the shipment date will be shown as the date of use in the Performance Report.
It may take time for certain items to be shipped after they have been ordered, so please have this in mind when placing an order close to the end of the applicable period.
If you wish to confirm the shipment status before it is shown in the Performance Report, please check the order history on My Page on the ANA Shopping A-style website *1. (You need to log in to be able to confirm the information on My Page.)
The A-style ANA Mall store is counted as ANA Mall.
Contact information *1 for inquiries regarding product purchases at ANA Shopping A-style
Text is available in Japanese only.
Applicable Period:
December 16, 2025 to December 15, 2026
Conditions:
The product has been redeemed using miles and shipped during the applicable period.
How to Check:
On the Performance Report page after logging into the ANA Website, the date of use in the Activity Details is shown as within the applicable period.
The mileage deduction date will be considered as the date of use.
Applicable Period:
December 16, 2025 to December 15, 2026
Conditions:
Any of the following conditions must be achieved.
The product was purchased during the applicable period. Also, it has been shipped.
Purchase products using miles during the qualifying period.
How to Check:
Log in to the ANA website and check on the Performance Report page that the date of use in the Activity Details is within the applicable period.
The shipment date will be considered as the date of use.
Mileage redemption date will be considered as the date of use.
The amount shown under "In-flight purchases on domestic flights" in the "Usage details" section of the Performance Report will count as the amount spent at ANA STORE @SKY.
Miles will be accrued after the ordered item has been shipped and the shipment date will be shown as the date of use in the Performance Report.
It may take time for certain items to be shipped after they have been ordered, so please have this in mind when placing an order close to the end of the applicable period.
If you wish to confirm the shipment status before it is shown in the Performance Report, please check the order history on My Page on the ANA Shopping A-style website *1. (You need to log in to be able to confirm the information on My Page.)
For purchases on ANA STORE@SKY it is not required that the departure date and purchase date are within the applicable period.
A-style Customer Support Desk: 0120-257-150
Contact information *1 for inquiries regarding product purchases on ANA STORE@SKY
Text is available in Japanese only.
Applicable Period:
December 16, 2025 to December 15, 2026
Conditions:
Make a purchase that accrues miles during the applicable period.
How to Check:
Log in to the ANA website and check on the Performance Report page that the date of use in the Activity Details is within the applicable period.
The purchase date will be considered as the date of use.
Miles will be accrued approximately 1 to 2 months after purchase, but in the Performance Report the purchase date will be shown as the date of use.
ANA In-flight Sales (International Flights): 0120-283-757
Text is available in Japanese only.
ANA Mileage Club Mobile Plus is a paid member service that allows members to earn three times the standard number of miles when using Rakuten Edy e-money. They can also redeem miles for ANA SKY COINS at a special rate and enjoy several other benefits.
Applicable Period:
December 16, 2024 to December 15, 2025
Conditions:
Sign up for this service or renew your contract within the applicable period.
How to Check:
Log in to the ANA website, go to My Menu, and click on Change Address. AMC Mobile Plus under Fields That Cannot Be Edited will be indicated as Registered.
If you sign up for this service, the status of being Registered will be shown in My Menu on the same day.
Contact information for inquiries regarding ANA Mileage Club Mobile Plus
Text is available in Japanese only.
ANA Pocket is a smartphone app with which you can earn points not only when you travel by plane, but also during your day-to-day travel by train, bicycle, car, or on foot. These points can then be redeemed for ANA miles, cash, points with other companies, product gift vouchers, or lottery tickets with which you can win incredible prizes.
Applicable Period:
December 16, 2024 to December 15, 2025
Conditions:
Fulfill all of the following conditions during the applicable period.
Download the ANA Pocket app, complete the member registration, and continue to use the app during the applicable period.
Register your ANA Mileage Club membership number to your ANA Pocket account.
The plan has been changed to ANA Pocket Pro (550 yen per month), or the plan has been continued.
The settings for 2 can be performed from Account Information in the menu (≡) at the upper left of the app's top screen.
The plan for 3 can be changed from Profile Settings > Change plan from Web My Page in the menu (≡) at the upper left of the app's top screen.
How to Check:
During the applicable period, Account Information in the ANA Pocket App should be as follows.
"Pocket Pro" should be displayed in Profile Settings in the menu (≡) at the upper left of the app's top screen.
If the above condition is reached even once during the applicable period, it will be determined to be achieved.
Please note that repeatedly registering/canceling your membership or changing to/canceling the ANA Pocket Pro plan may result in it not being determined as achieved.
If the payment for the plan update is unsuccessful, it may delay the achievement being reflected.
Text is available in Japanese only.
Contact information for when the frequently asked questions section does not answer your question
「customer_anapocket@ana-x.co.jp」
Emails are accepted 24 hours a day, but you may need to wait some time for a reply. Thank you for your understanding.
The business hours of the ANA Pocket customer support are as follows.
Weekdays (Mon to Fri): 9:00–18:00
Saturdays, Sundays and public holidays: Closed
Please add the email address you have registered to ANA Pocket and the device you are using (example: iPhone XS/Google Pixel 6) in the email body when making your inquiry.
Text is available in Japanese only.
ANA Research is a service where you can respond to questionnaires to earn points that you can then exchange for miles. ANA Research is a service that allows you to earn points anytime, anywhere just by answering surveys.
You can redeem points earned for completing surveys in ANA Research for miles. It lets you efficiently earn miles during the spare moments in your daily life, such during travel or work breaks.
Applicable Period:
December 16, 2024 to December 15, 2025
Conditions:
Fulfill all of the following conditions during the applicable period.
Newly register as ANA Research monitor or continue to be registered as a monitor.
Complete one or more surveys delivered on the ANA Research survey site during the period to earn survey points.
How to Check:
On the Points tab of the ANA Research survey site, you can check the points you have earned during the applicable period.
Points to Note
To register as a new monitor and log in to the ANA Research Survey site, you will need to enter your 10-digit ANA Mileage Club membership number and your ANA Mileage Club password.
The number of surveys delivered is not guaranteed.
Text is available in Japanese only.
Text is available in Japanese only.
Earn miles one daily banking transactions, foreign currency fixed deposits and mortgages. You can also enjoy lower transaction fees when overseas.
Applicable Period:
December 16, 2025 to December 15, 2026
Conditions:
Requirements
You must be an ANA Mileage Club / Sony Bank WALLET card holder.
Text is available in Japanese only.
Additional conditions (achieved by accruing miles through one or more of the following)
Members who have accrued miles by shopping in Japan*1
Members who have accrued miles by depositing into Foreign Currency Fixed Deposit with ANA Miles service and holding the deposits until maturity*2
Members who have accrued miles at the time of borrowing when using the Home Loan with ANA Miles service*3
(Determined by miles accrued for the borrowed amount and miles accrued for the balance at the year-end balance over a 10-year period)
As 5 miles are accrued for every JPY 1,000, this condition only applies to members who have spent JPY 1,000 or more.
The minimum deposit amount varies depending on the target currency. For US dollars, the minimum deposit amount is at least USD 100.(Varies depending on the currency.)
The benefit for a new loan applies to a borrowed amount of JPY at least 5 million (2,500 miles).
How to Check:
Shopping with ANA Mileage Club / Sony Bank WALLET in Japan
Condition: Transactions with dates in the confirmed date field and no indication of foreign currency usage in the remarks field on the Review Account Statements page
Date of use: The last day of the month in which the confirmed date falls
Mileage accrual timing: Miles are accrued within the month following the month in which the confirmed date falls (5 miles for every JPY 1,000 spent)
How to check: Details can be viewed under Products & Services > Sony Bank WALLET (Debit Card) > Transaction Menu > Review Account Statements on the Sony Bank website.
Points to Note:
Example: You used the card for shopping in Japan on November 30, 2026
Confirmed sales data sent from the card company to Sony Bank before the end of November -> Amount spent in November -> Miles accrue in December
Confirmed sales data sent between December 1 to December 31 -> Miles accrue in January (and will not be counted toward attaining status for FY2027)
The date of use on the ANA Website may differ from the confirmed date Transactions with a date of use before the end of November 2026 displayed on the ANA Website will be counted toward your status for FY2027.
Foreign Currency Fixed Deposit with ANA Miles
Date of use: The end of the month in which the maturity date falls
Mileage accrual timing: Miles are accrued within the month following the month in which the maturity date falls
Home Loan with ANA Miles
Date of use: The end of the month in which the borrowing date falls
Timing of mileage accrual: Miles are accrued within the month following the month in which the borrowing date falls
Additional mileage accrual: Miles are accrued in January of the following year based on the year-end balance of the year in which the borrowing month falls.
In addition, miles are accrued in January of the following year for a period a 10 years based on the year-end balance of the year in which the borrowing month falls.
The date of use will affect if this counts toward your ANA status. In particular, when using Sony Bank WALLET, we recommend using the service as early as possible so that the confirmed data can arrive before the end of the month. Please note that the dates displayed on the ANA Website and those displayed on the Sony Bank website may differ.
ANA X Inc. (hereinafter, "ANA X") is a banking agent of Sony Bank, who is its principal bank.
ANA X acts as an agent in processing applications for JPY-based savings account opening, JPY-based savings deposits, JPY-based fixed deposits, installment fixed deposits, foreign currency savings deposits, foreign currency fixed deposits, Foreign Currency Fixed Deposit with ANA Miles, mortgages, ANA Mileage Club / Sony Bank WALLET, and the automatic monthly transfer service.
Text is available in Japanese only.
ご利用実績照会またはANA SKY コイン口座残高照会にご利用実績が反映される時期によっては、プレミアムサービスの提供が4月2日以降になる場合があります。
各サービスのご利用履歴に、ANAマイレージクラブお客様番号(10桁)の登録が確認できない場合は、対象外となります。
対象サービスの達成タイミングやご注意についてはサービス詳細をご確認ください。
同じサービス内で複数回ご利用いただいた場合でも、サービス利用数は1サービスとしてカウントいたします。
各対象サービスの注意事項は、サービス詳細のリンクからご確認ください。
ANAカード決済額
(ANAカードからANA Payへのチャージ金額を除く)
+
ANA Pay決済額
(ANAのマイルからチャージしたANA Payマイルでの支払い金額を除く)
2025年1月28日以降、アプリバージョン「4.40.0」以上へアップデートされたお客様はANAのマイルからチャージした分も含めすべての決済額が対象になります。
ANAカードの最新のご利用金額は、各クレジットカード会社のご利用明細からお客様自身で集計をしていただく必要があります。WEB明細は下記よりご確認ください。
ANAカードからANA Payへのチャージ額確認方法はANA Payお支払い方法をご参照ください。
ANAカードの利用に関するご注意
対象期間終了間際にANAカードで決済した金額が対象期間内に決済データが到着せず、2027年度のステイタス獲得に向けた決済金額としてカウントされない場合がありますので、余裕をもってご利用いただくようお願いいたします。
(例)2026年12月15日にA商店でANAカードを利用したが、A商店からカード会社への決済データの到着が2027年1月下旬になった場合、2027年度のステイタス獲得に向けた決済額としては対象外となり、2028年度のステイタス分としてカウントされます。
MyJCB(マイジェーシービー)よりご確認ください。
VpassのMyページよりご確認ください。
クラブ・オンラインよりご確認ください。
アメックス・オンラインサービスよりご確認ください。
券面に「ANA CARD」と記載のある日本国内発行のANAカードが対象になります。
会員ご本人様が本会員として対象カードをお持ちいただく必要があります。
ANAカード〈法人用〉
海外発行カード(ANAカード U.S.A.、CTBC ANAカード、Dah Sing ANAカード、中国民生銀行ANAカードなど)
ANAカード家族会員のご利用分は、本会員のご利用分に合算されます。
ダイナースクラブ ビジネス・アカウントカード、ANAダイナースプレミアムメタルカードでのご利用分は、本会員のご利用分に合算されます。
対象カードを複数枚お持ちの場合、マイル口座が統合されていればANAカードのご利用金額は合算されます。
下記ご利用分は対象外となります。
対象期間中に対象加盟店から各カード会社あてに決済データが到着しなかった場合
払い戻した金額のデータが、対象期間中にカード会社からANAに到着した場合
(例)2025年10月1日に利用した10万円を2026年1月1日に払い戻しをした場合
2027年度ステイタス判定期間である2025年12月16日~2026年12月15日ご利用分の金額から10万円差し引かれます。
カードに付帯している電子マネー(電子マネー「楽天Edy」、PASMO、Suica、nimocaなど)のご利用分
ANA銀聯カードのご利用分
年会費、各種手数料(付帯カード発行、マイル移行、ショッピングリボ払い、分割払い、スキップ払い等)、キャッシングサービスご利用分
ショッピングリボ払い・分割払い・ボーナス一括払いは、ご利用日が対象期間中に含まれていれば、そのご利用金額は対象に含まれます。
ANAカードからANA Payへのチャージ金額
対象のANAカードを紛失、お切り替え、再発行等によりANAマイレージクラブお客様番号(10桁)、クレジットカード番号が変更となった場合には対象外になることがあります。
カードブランドを変更した場合、変更前のカードご利用分は原則対象外になります。
対象期間中に対象加盟店からANAあてに決済データが到着しなかった場合
払い戻した金額のANA Payのデータが、対象期間中に加盟店からANAに到着した場合
よくあるお問い合わせについては、達成条件の決済額に関するよくあるお問い合わせ一覧をご確認ください。
ANA Payは、お一人様につき1アカウントのみご登録可能です。
ご利用金額の集計時、ANA家族カードからANA Payへのチャージ額は、本会員のANA Payチャージ分とみなされます。
ANA Pay利用時のANAマイレージクラブお客様番号(10桁)がANAカード家族会員の番号の場合、ANA Pay利用金額は本会員利用分に合算されます。
ANA Payアカウントを退会している場合は、原則ステイタス付与の対象外になります。
2026年度のステイタス獲得に向けた条件は以下からご確認いただけます。
各ページで確認できる内容と実績の反映時期についてはこちらからご確認ください
2027年度のステイタス獲得に向けたご利用条件は「ご利用条件確認ページ」からご確認いただけます。
2027年度のステイタス獲得に向けたご利用状況は2026年2月ごろに掲載予定です。
各ページで確認できる内容と実績の反映時期についてはこちらからご確認ください
対象期間終了間際のサービスのご利用や決済は2027年度のステイタス獲得に向けたご利用分としてカウントされない場合があります
ライフソリューションサービス利用に関するご注意
サービスごとに「ご利用日」の定義が異なります。「ご利用日」が対象期間内であることが、2027年度のステイタス獲得の条件となりますので、対象のライフソリューションサービスより各サービスの条件を事前にご確認のうえ、余裕をもってサービスのご利用をお願いいたします。
個人情報の取り扱いは、ANAプライバシーポリシーをご参照ください。
ANAマイレージクラブ会員規約、ANA Pay利用規約、その他当社の利用規約に違反する行為があった場合、またはそのおそれがあると当社が判断した場合、ステイタス付与対象外となります。
不正にステイタスを獲得したとみなされた場合、ANAマイレージクラブ会員規約に則り会員ステイタスの取り消しを行う場合があります。
特典内容および適用条件を予告なく変更する場合があります。
Members who fulfill all 3 of the following conditions during the applicable period will attain Premium Member Service status for 1 year from April of the following fiscal year: (1) The number of Premium Points earned through flights, (2) The number of Life Solution Services used, and (3) The amount for ANA Card and ANA Pay payments.
Life Solution Service is a general term for the various services that people use in their daily lives and excludes those used on flights. One example of a Life Solution Service is shopping services.
Premium Member Advance Service is not applicable when attaining status using Life Solution Service.
Due to the termination of mileage accumulation when using "ANA Hometown Tax Program", tax payments made on or before September 30, 2025 will be counted toward the number of Life Solution services used.
Waitlist priority has been added to the Diamond Service + More Benefits.
For details, see Diamond Service + More Benefits.
Due to the termination of mileage accumulation when using "ANA Hometown Tax Program", tax payments made on or before September 30, 2025 will be counted toward the number of Life Solution services used.
There will be changes to payment handling due to ANA Pay functionality*1 enhancements from January 28, 2025.
All payments, including those made using ANA miles, are eligible.
From the end of January 28, 2025, customers who have updated to app version 4.40.0 or later will be eligible for all payments including those made using ANA miles.
The amount of payment made with the balance transferred*2 from ANA Pay miles to ANA Pay balance is also eligible.
ANA Pay miles and ANA Pay cash balances are combined into one “ANA Pay balance”.
For more information on migration, please click here. (Text is available in Japanese only.)
The following services must be used.
ANA Mall/ANA Traveler's
Example:Number of Life Solution services used If 4 or more services are required for the achievement condition
ANA Mall、ANA Traveler's and two other services
The conditions for the following service will be changed.
penguin
At least one paid on-demand streams or live video streams must be purchased (including purchases made using miles)
Note that the meaning of "date of use" differs for each service.The "date of use" must fall within the applicable period to be counted toward your status for FY2026, so please check the conditions of each service via Eligible Life Solution Services in advance before using the service.
<Examples of Services to Pay Attention To>
ANA Shopping A-style: The date of use is defined as the date the product is shipped, not the date the product was purchased.
ANA Mall: The mileage accrual date* is used as the date of use, not the date of purchase.
Miles will be credited a miminum of 14 days after the shipment date of the ordered product.
Payment data for payments made using ANA Card before the end of the applicable period may not be received and as a result may not be counted toward your status for FY2026.
Example: If you use your ANA Card at Store A on December 15, 2025, but the payment data from Store A is received by the credit card company in late January 2026, the payment will not be counted toward your status for FY2025 and will instead be counted toward your status for FY2027.
All conditions (1 to 3) must be fulfilled during their respective applicable periods.
For Condition 2, the requirements and check method vary by service. Please see Eligible Life Solution Services for further details.
| Condition 1 | Premium Points earned in the year (Only those earned through ANA Group-operated flights are counted) |
January 1 - December 31, 2025 |
|---|---|---|
| Condition 2 | Number of Life Solution Services used | December 16, 2024 - December 15, 2025 * ANA Card Miles Plus varies by credit card company. |
| Condition 3 | Total amount for ANA Card and ANA Pay payments | ANA Card/ANA Pay December 16, 2024 - December 15, 2025 |
Please refer to the "Conditions by Premium Status" for the conditions for attaining status in FY2026.
Please refer to the "Service Usage Confirmation Page" for the status of your usage for attaining status in FY2026.
Please refer to the "Conditions by Premium Status" for the conditions for attaining status in FY2025.
ANA Mileage Club members who have an ANA Card that was issued in Japan
If you do not have an ANA Card, please confirm the details below and then request one.
| Available Premium Statuses | Bronze Service Member | Platinum Service Member | Diamond Service Member | Additional Benefits Available upon Fulfilling Conditions! ⇒ |
Diamond Service + More | |
|---|---|---|---|---|---|---|
| 1: Premium Points earned in the year (Only those earned through ANA Group-operated flights are counted)*1 |
15,000 | 30,000 | 50,000 | 80,000 | 150,000 | |
| Condition 2: Number of Life Solution Services Used*2 (Some services are required) |
4 services or more | 7 services or more | 7 services or more | 7 services or more | 7 services or more | |
| Condition 3: Total Amount for ANA Card and ANA Pay Payments*3 | JPY 3,000,000 | JPY 4,000,000 | JPY 5,000,000 | JPY 4,000,000 | JPY 6,000,000 | |
If you meet the following conditions for any of the Life Solution Services that can be counted toward attaining Premium Status, they will be counted in the number of Life Solution Services used required for attaining Premium Status for the next fiscal year.
(Period covered: December 16, 2024 - December 15, 2025)
Please check changes in the conditions for attaining Premium Status in FY2026. Please click on the relevant service to see its conditions in detail.
Due to the termination of mileage accumulation when using "ANA Hometown Tax Program", tax payments made on or before September 30, 2025 will be counted toward the number of Life Solution services used.
The following services must be used.
ANA Mall/ANA Traveler's
Example:Number of Life Solution services used If 4 or more services are required for the achievement condition
ANA Mall, ANA Traveler's and two other services
The conditions for the following service will be changed.
penguin
At least one paid on-demand streams or live video streams must be purchased (including purchases made using miles)
The links for each eligible service will open in a pop-up window.
When using ANA Mall, you can earn 1 mile for every JPY 100 (including tax) spent on purchases. In addition, you can use your accumulated miles for payments, with JPY 1 being equivalent to 1 mile.
Applicable Period:
December 16, 2024 to December 15, 2025
Conditions:
Any of the following conditions must be achieved.
A product eligible for mileage accumulation has been purchased and shipped during the qualifying period, and mileage accumulation has been completed.
Use miles to purchase products during the applicable period.
Miles will be credited 14 days or later after the shipment date of the ordered product.
It may take time for certain items to be shipped after they have been ordered, so please have this in mind when placing an order close to the end of the applicable period.
How to Check:
Log in to the ANA website and check on the Performance Report page that the date of use in the Activity Details is within the applicable period.
Date of use = Mile accrual date
Date of use = Date of deduction of miles from the mileage account.
ANA Mall is not available to customers residing outside of Japan.
After registering to use ANA Mall, you must log in to make purchases. Guest purchases are not eligible for mileage accrual.
Contact information *1 for inquiries regarding product purchases on ANA Mall
Text is available in Japanese only.
Text is available in Japanese only.
We offer a wide range of unique ANA travel products from high quality travel to affordable tours with which you can earn miles.
Applicable Period:
December 16, 2024 to December 15, 2025
Conditions:
Any of the following conditions must be achieved.
Use a service that accrues miles during the applicable period.
Use miles or ANA SKY COINS to purchase products during the applicable period.
Purchases for domestic and international tour products paid for entirely with ANA Traveler's Coupons are ineligible for this service.
ANA TRAVELER'S Online Tour is not counted as ANA TRAVELER'S because it is distributed through the video distribution service "penguin." It will be counted as penguin.
How to Check:
Log in to the ANA website and check on the Performance Report page that the date of use in the Activity Details is within the applicable period.
The dates below will be considered as the date of use.
For (1)
Domestic and overseas tour products: Departure date
Hotel: Date of check-out
Car rental: Date of use
Golf: Date of playing golf
Activity: Reservation date
For (2)
<Using SKY COINS>
Domestic and overseas tour products: Reservation date
<Using miles>
Hotel: Reservation date
Car rental: Reservation date
Activity: Reservation date
Text is available in Japanese only.
+
This is a special insurance service available only to ANA Mileage Club members.
We will always support you so that you can enjoy your life with peace of mind.
Applicable Period:
December 16, 2024 to December 15, 2025
Conditions:
Go through the procedures for newly applying for, enrolling in or renewing an insurance policy, and the accrual of ANA SKY COINS or miles is completed during the applicable period.
How to Check:
Log in to the ANA website and check on the View ANA SKY COIN Balance or Performance Report that the date of use in the Activity Summary is within the applicable period.
Date of use
For ANA SKY COINS: Will be determined using the accrual date.
For miles: Will be determined using the commencement date of the insurance.
ANA Insurance Services has products eligible for ANA SKY COIN and mileage accrual.
Products eligible for ANA SKY COIN accrual
ANA SKY COINS are accrued based on the commencement date of the insurance policy applied for and, depending on the type of insurance obtained, they will be accrued during the first 10 days of the month for a maximum of 5 months after the month the application was made.
The accrual date is also shown with the date of use on the View ANA SKY COIN Balance page, so please apply as soon as possible if you need time before the ANA SKY COINS are accrued. However, ANA SKY COINS shall not be accrued in cases where application details are incomplete or depending on the results of the application screening process.
For details on the accrual schedule for ANA SKY COINS, please refer to "Changes to the accrual schedule for new ANA Insurance 'Wings to Tomorrow' ANA SKY COIN applications as of August 1, 2023*1."
Text is available in Japanese only.
Products eligible for mileage accrual
Miles are accrued based on the commencement date of the insurance policy applied for and will be accrued during the first 10 days of the 3 months after the month in which the insurance commencement date belongs.
The insurance commencement date is also shown with the date of use on the Mileage Balance page, so please apply as soon as possible if you need time before the miles are accrued. However, miles shall not be accrued in cases where application details are incomplete or depending on the results of the application screening process.
For details on the mileage accrual schedule, please refer to the Mileage Accrual section on each eligible product page.
ANA SKY COINS for accident insurance policy renewal will be accrued at the beginning of July each year (for products that are renewed on May 1 each year).
Annual insurance premiums of JPY 2,500 or more per application (regardless of whether it is for a new policy or to renew an existing policy) are eligible for ANA SKY COIN accrual. For other points to note on accrual, please see the ANA Insurance website *1.
SORAHO is not included in ANA Insurance.It is included under the service category Other Mileage Partners.
Miles for parental care insurance policy renewals will be accrued in the first ten days of August each year. (Due to this product being renewed on May 1 every year.)
Text is available in Japanese only.
ANA Insurance Services Support Desk 0120-002-773
Guidance [1]
International Travel Insurance
10:00-18:00 (Available year round)
Guidance [2]
Parental Care Insurance, Cancer Insurance, Accident Insurance, Term Medical Insurance, Whole Life Medical Insurance, Whole Life Medical Insurance Easy to Get Even with Pre-existing Conditions
10:00-18:00 (Not available in the year-end/New Year holiday period)
Guidance [3]
Automobile Insurance, Motorcycle Insurance
9:00-18:00 (Not available during the year-end/New Year holiday period)
Text is available in Japanese only.
This website offers information on real estate and home-related services that are eligible for ANA mileage accrual. Earn miles all in one go when buying, selling, or renovating a residential property.
This applies to ANA Residential Services or ANA Home Loans.
Applicable Period:
December 16, 2024 to December 15, 2025
Conditions:
Use one of the following services to earn miles during the applicable period.
The date indicated in brackets will be considered as the date of use of the relevant service.
Condominium/detached home/land purchases (handover date)
Condominium/apartment/detached home rentals (contract start date)
Renovations, constructions including new house orders (construction start date or handover date)
The date of use may differ depending on the relevant company's definition.
Interior purchases (purchase date)
Resort membership, timeshare purchases (purchase date, enrollment date)
Purchases of investment properties such as apartment blocks and small-lot real estate products (handover date)
Real estate sales (handover date)
How to Check:
Log in to the ANA website and check on the Performance Report page that the date of use in the Activity Details is within the applicable period.
The date indicated in brackets above will be considered as the date of use of the relevant eligible service.
Miles will be accrued 2 to 3 months after use of the relevant service, but in the Performance Report the date indicated in brackets above will be shown as the date of use. Please note that depending on the service, it may take more than 3 months for miles to be accrued.
If your status of use is unclear, please use the Inquiry Form *1.
Miles can only be accrued once per partner company. Partner companies that you have contacted in the past are ineligible for mileage accrual even if you received an introduction card for them.
Contact information *1新しいウィンドウで開く。外部サイトの場合はアクセシビリティガイドラインに対応していない可能性があります。 for inquiries regarding ANA Residential Services.
Text is available in Japanese only.
Applicable Period:
December 16, 2024 to December 15, 2025
Conditions:
Those who have taken out a home loan during the applicable period
How to Check:
On the Performance Report page after logging into the ANA Website, the date of use in the Activity Details is shown as within the applicable period.
Date of use = date the home loan was granted
Miles will be accrued 2 to 3 months after the loan was granted, but in the Performance Report the date the loan was granted will be shown as the date of use.
Text is available in Japanese only.
Text is available in Japanese only.
Text is available in Japanese only.
ANA FESTA has gift shops offering items such as local souvenirs, air travel products, and luggage, as well as restaurants and cafes where you can get something to eat or drink.
At the ANA DUTY FREE SHOPS in Narita, Haneda and Naha airports, you can purchase duty-free products from famous brands including alcoholic beverages, cigarettes and cosmetics.
This service will be counted toward the fulfillment of the relevant condition, if you use either (1) or (2) below.
Applicable Period:
December 16, 2024 to December 15, 2025
Conditions:
Any of the following conditions must be achieved.
Make a purchase that accrues miles during the applicable period.
Mileage accumulation for in-store pickup and delivery service is also eligible.
Redeem miles for ANA FESTA coupons and make a purchase.
How to Check:
Log in to the ANA website and check on the Performance Report page that the date of use in the Activity Details is within the applicable period.
The purchase date will be considered as the date of use.
The exchange date will be considered as the date of use.
Miles will be accrued approximately 1 to 2 months after the purchase, but in the Performance Report the purchase date will be shown as the date of use.
Eligible Stores:
ANA FESTA stores
The following stores will not be counted toward the fulfillment of the relevant condition.
Haneda Airport:
ISHIYA CAFÉ AIRPORT inside the Pier, Mugi to Olive;
Chubu International Airport:
@festa Chubu Gate Store;
Starbucks Coffee operated by ANA FESTA
Contact information *1新しいウィンドウで開く。外部サイトの場合はアクセシビリティガイドラインに対応していない可能性があります。 for inquiries regarding product purchases at ANA FESTA新しいウィンドウで開く。外部サイトの場合はアクセシビリティガイドラインに対応していない可能性があります。
Text is available in Japanese only.
Applicable Period:
December 16, 2024 to December 15, 2025
Conditions:
Earn miles by purchasing an item at an eligible store during the applicable period.
How to Check:
Log in to the ANA website and check on the Performance Report page that the date of use in the Activity Details is within the applicable period.
The purchase date will be considered as the date of use.
Miles will be accrued approximately 2 months after the purchase, but in the Performance Report the purchase date will be shown as the date of use.
Eligible Stores:
Stores run by ANA Trading Duty Free Co., Ltd.
The Narita Airport BVLGARI store will be counted as a store that meets the conditions.
Contact information新しいウィンドウで開く。外部サイトの場合はアクセシビリティガイドラインに対応していない可能性があります。 for inquiries regarding product purchases at ANA DUTY FREE SHOP新しいウィンドウで開く。外部サイトの場合はアクセシビリティガイドラインに対応していない可能性があります。
Any services indicated as ANA Card Miles Plus in the Activity Details on the Mileage Account Balance Reference page (after logging in to the ANA website) will not be counted toward the use of Airport Shops but toward ANA Card Miles Plus.
Earn miles not only through flights but a variety of everyday activities as well.
Applicable Period:
December 16, 2024 to December 15, 2025
Conditions:
Earn miles by using a service during the applicable period.
How to Check:
Log in to the ANA website and check on the Performance Report page that the date of use in the Activity Details is within the applicable period.
As the timing of mileage accrual differs by service, please confirm the timing on the information page for the relevant service. Furthermore, the date indicated as the date of use in the Performance Report differs by service and may be different to the actual date of use.
Even if you use multiple services from Other Mileage Partners, this will be counted as 1 service toward the fulfillment of the relevant condition.
The following services are not counted as Other Mileage Partners.
ANA Japan Domestic Flights, ANA International Flights, Partner Airlines, ANA Hometown Tax Program (Furusato Nōzei), ANA Insurance, ANA Residential Services, In-flight Sales, ANA FESTA, ANA DUTY FREE SHOP, ANA Shopping A-style, ANA Traveler's, ANA Mileage Mall, ANA Card Miles Plus, ANA Mileage Club Mobile Plus, ANA ELECTRIC POWER, ANA Pocket, ANA Mall, ANA Research, penguin
Text is available in Japanese only.
ANA Card Miles Plus enables customers to earn both credit card points and miles (1 mile for every JPY 100 or JPY 200 spent, including tax) on ANA Card purchases at ANA Card Miles Plus merchants.
Applicable Period:
December 16, 2024 to December 15, 2025
Conditions:
Earn miles by using a service during the applicable period.
How to Check:
Log in to the ANA website and check on the Performance Report page that the date of use in the Activity Details is within the applicable period.
The mileage accrual timing differs by credit card company. Furthermore, the date indicated as the date of use in the Performance Report differs by credit card company and may be different to the actual payment date.
Only the primary cardholder is eligible for this service. (Miles accrued by family card members are consolidated into the primary cardholder's account.)
Even if you use multiple ANA Card Miles Plus merchants, this will be counted as 1 service toward the fulfillment of the relevant condition.
Switch your electricity provider to ANA ELECTRIC POWER, ANA's electricity service, to earn miles every time you renew your monthly electricity contract.
Applicable Period:
December 16, 2024 to December 15, 2025
Conditions:
Earn miles by using a service during the applicable period.
How to Check:
Log in to the ANA website and check on the Performance Report page that the date of use in the Activity Details is within the applicable period.
Date of use = The last day of the month in which the power supply was confirmed.
(E.g.) If you use ANA ELECTRIC POWER from October 1 to 31, October 31 will be considered as the date of use.
Electricity received up to around mid-November 2025 will count as service usage toward attaining Premium Status for FY2026. It takes around 1.5 to 2 months from the time of application to receive electricity, so please apply as early as possible.
Please note that incomplete application details may lead to further delays in receiving electricity.
Miles will be accrued up to the end of the month following the month of use, but in the Performance Report the last day of the month of use will be shown as the date of use.
(E.g.) If you use ANA ELECTRIC POWER from October 1 to 31, October 31 will be considered as the date of use and miles will be accrued up to the end of November.
Mileage accrual may be delayed for reasons such as delays in the provision of information from the electricity company.
Depending on the status of your application, you may have to wait up to 4 months until you start receiving electricity via the new provider.
Contact information新しいウィンドウで開く。外部サイトの場合はアクセシビリティガイドラインに対応していない可能性があります。 for inquiries regarding ANA ELECTRIC POWER miles
KDDI Customer Center (Electricity)
Toll-free number: 0120-925-438 (From cell phones and landlines)
09:00-20:00 (Toll-free, available all year round)
Text is available in Japanese only.
This service will be eligible if you used options (1) to (4) below.
Applicable Period:
December 16, 2024 to December 15, 2025
Conditions:
Any of the following conditions must be achieved.
The product was purchased during the applicable period. Also, it has been shipped.
Purchase products using miles during the qualifying period.
How to Check:
Log in to the ANA website and check on the Performance Report page that the date of use in the Activity Details is within the applicable period.
The shipment date will be considered as the date of use.
Mileage redemption date will be considered as the date of use.
Miles will be accrued after the ordered item has been shipped and the shipment date will be shown as the date of use in the Performance Report.
It may take time for certain items to be shipped after they have been ordered, so please have this in mind when placing an order close to the end of the applicable period.
If you wish to confirm the shipment status before it is shown in the Performance Report, please check the order history on My Page on the ANA Shopping A-style website *1. (You need to log in to be able to confirm the information on My Page.)
The A-style ANA Mall store is counted as ANA Mall.
Contact information *1 for inquiries regarding product purchases at ANA Shopping A-style
Text is available in Japanese only.
Applicable Period:
December 16, 2024 to December 15, 2025
Conditions:
The product has been redeemed using miles and shipped during the applicable period.
How to Check:
On the Performance Report page after logging into the ANA Website, the date of use in the Activity Details is shown as within the applicable period.
The mileage deduction date will be considered as the date of use.
Applicable Period:
December 16, 2024 to December 15, 2025
Conditions:
Any of the following conditions must be achieved.
The product was purchased during the applicable period. Also, it has been shipped.
Purchase products using miles during the qualifying period.
How to Check:
Log in to the ANA website and check on the Performance Report page that the date of use in the Activity Details is within the applicable period.
The shipment date will be considered as the date of use.
Mileage redemption date will be considered as the date of use.
The amount shown under "In-flight purchases on domestic flights" in the "Usage details" section of the Performance Report will count as the amount spent at ANA STORE @SKY.
Miles will be accrued after the ordered item has been shipped and the shipment date will be shown as the date of use in the Performance Report.
It may take time for certain items to be shipped after they have been ordered, so please have this in mind when placing an order close to the end of the applicable period.
If you wish to confirm the shipment status before it is shown in the Performance Report, please check the order history on My Page on the ANA Shopping A-style website *1. (You need to log in to be able to confirm the information on My Page.)
For purchases on ANA STORE@SKY it is not required that the departure date and purchase date are within the applicable period.
A-style Customer Support Desk: 0120-257-150
Contact information *1 for inquiries regarding product purchases on ANA STORE@SKY
Text is available in Japanese only.
Applicable Period:
December 16, 2024 to December 15, 2025
Conditions:
Make a purchase that accrues miles during the applicable period.
How to Check:
Log in to the ANA website and check on the Performance Report page that the date of use in the Activity Details is within the applicable period.
The purchase date will be considered as the date of use.
Miles will be accrued approximately 1 to 2 months after purchase, but in the Performance Report the purchase date will be shown as the date of use.
ANA In-flight Sales (International Flights): 0120-283-757
Text is available in Japanese only.
ANA Mileage Club Mobile Plus is a paid member service that allows members to earn three times the standard number of miles when using Rakuten Edy e-money. They can also redeem miles for ANA SKY COINS at a special rate and enjoy several other benefits.
Applicable Period:
December 16, 2024 to December 15, 2025
Conditions:
Sign up for this service or renew your contract within the applicable period.
How to Check:
Log in to the ANA website, go to My Menu, and click on Change Address. AMC Mobile Plus under Fields That Cannot Be Edited will be indicated as Registered.
If you sign up for this service, the status of being Registered will be shown in My Menu on the same day.
Contact information for inquiries regarding ANA Mileage Club Mobile Plus
Text is available in Japanese only.
ANA Pocket is a smartphone app with which you can earn points not only when you travel by plane, but also during your day-to-day travel by train, bicycle, car, or on foot. These points can then be redeemed for ANA miles, cash, points with other companies, product gift vouchers, or lottery tickets with which you can win incredible prizes.
Applicable Period:
December 16, 2024 to December 15, 2025
Conditions:
Fulfill all of the following conditions during the applicable period.
Download the ANA Pocket app, complete the member registration, and continue to use the app during the applicable period.
Register your ANA Mileage Club membership number to your ANA Pocket account.
The plan has been changed to ANA Pocket Pro (550 yen per month), or the plan has been continued.
The settings for 2 can be performed from Account Information in the menu (≡) at the upper left of the app's top screen.
The plan for 3 can be changed from Profile Settings > Change plan from Web My Page in the menu (≡) at the upper left of the app's top screen.
How to Check:
During the applicable period, Account Information in the ANA Pocket App should be as follows.
"Pocket Pro" should be displayed in Profile Settings in the menu (≡) at the upper left of the app's top screen.
If the above condition is reached even once during the applicable period, it will be determined to be achieved.
Please note that repeatedly registering/canceling your membership or changing to/canceling the ANA Pocket Pro plan may result in it not being determined as achieved.
If the payment for the plan update is unsuccessful, it may delay the achievement being reflected.
Text is available in Japanese only.
Contact information for when the frequently asked questions section does not answer your question
「customer_anapocket@ana-x.co.jp」
Emails are accepted 24 hours a day, but you may need to wait some time for a reply. Thank you for your understanding.
The business hours of the ANA Pocket customer support are as follows.
Weekdays (Mon to Fri): 9:00–18:00
Saturdays, Sundays and public holidays: Closed
Please add the email address you have registered to ANA Pocket and the device you are using (example: iPhone XS/Google Pixel 6) in the email body when making your inquiry.
Text is available in Japanese only.
ANA Research is a service where you can respond to questionnaires to earn points that you can then exchange for miles. ANA Research is a service that allows you to earn points anytime, anywhere just by answering surveys.
You can redeem points earned for completing surveys in ANA Research for miles. It lets you efficiently earn miles during the spare moments in your daily life, such during travel or work breaks.
Applicable Period:
December 16, 2024 to December 15, 2025
Conditions:
Fulfill all of the following conditions during the applicable period.
Newly register as ANA Research monitor or continue to be registered as a monitor.
Complete one or more surveys delivered on the ANA Research survey site during the period to earn survey points.
How to Check:
On the Points tab of the ANA Research survey site, you can check the points you have earned during the applicable period.
Points to Note
To register as a new monitor and log in to the ANA Research Survey site, you will need to enter your 10-digit ANA Mileage Club membership number and your ANA Mileage Club password.
The number of surveys delivered is not guaranteed.
Text is available in Japanese only.
Text is available in Japanese only.
penguin is a video service that allows customers to fulfill themselves and get ahead of the curve through videos.
In addition to content provided by ANA, you can watch videos in various genres such as travel recommendations, education, health, hobbies and special offers.
Applicable Period:
December 16, 2024 to December 15, 2025
Conditions:
Fulfill all of the following conditions during the applicable period.
penguin's membership registration has been completed and continues.
Your ANA Mileage Club membership number is linked to your account.
You have purchased one or more paid on-demand or paid live video streams (including when the purchase is made using miles)
How to Check:
During the applicable period, your status on My Page after registering for penguin is in the following two conditions. *
The "AMC member number (Optional)" item is registered.
The viewing status of at least one purchased on-demand video is complete (100%) or you have purchased and registered to view one or more paid live video streams
To check your status, perform the following steps.
PC: Click on 'Settings' on the left of your My Page
Smartphone: Tap the three dots in the bottom right corner to display details, then tap 'Settings'
Text is available in Japanese only.
Contact information for when the frequently asked questions section does not answer your question
「contact_penguin@ana-x.co.jp」
Text is available in Japanese only.
The ANA Hometown Tax Program covers the tax paid up until September 30, 2025 (JST).
This is the ANA Hometown Tax Program where you can earn miles by contributing to local governments.
Applicable Period:
December 16, 2024 to September 30,2025
Due to the termination of mileage accumulation when using "ANA Hometown Tax Program", tax payments made on or before September 30, 2025 will be counted toward the number of Life Solution services used.
Conditions:
Earn miles by making a contribution during the applicable period.
How to Check:
Log in to the ANA website and check on the Performance Report page that the date of use in the Activity Details is within the applicable period.
The date of contribution will be considered as the date of use.
Miles will be accrued at the end of the month 2 months after the contribution, but in the Performance Report the date of contribution will be shown as the date of use.
If you wish to confirm your date of contribution before it is shown in the Performance Report, please check the contribution history from My Page on the ANA Hometown Tax Program website *1 . (You need to log in to be able to confirm the information on My Page.)
Disaster relieve donations are not eligible for mileage accumulation.
Frequently Asked Questions *1 for inquiries regarding the use of the ANA Hometown Tax Program
Text is available in Japanese only.
Text is available in Japanese only.
Depending on the timing when the use of a service will be shown in the Performance Report or on the View ANA SKY COIN Balance page, eligibility for Premium Service may start on April 2 or later.
If your 10-digit ANA Mileage Club membership number cannot be confirmed in your usage history for each service, you will not be eligible.
Please refer to the service details for achievement timings and notes on eligible services.
Even if you use the same service multiple times, this will be counted as 1 service toward the fulfillment of the relevant condition.
Please confirm the notes for each service from the link to the relevant service details.
Amount for ANA Card Payments
(Excluding the amount to charge ANA Pay with an ANA Card)
+
Amounts for ANA Pay Payments
(Excludes amounts paid using ANA Pay miles charged from ANA Miles)
From the end of January 28, 2025 , customers who have updated to app version 4.40.0 or later will be eligible for all payments including those made using ANA miles.
To confirm the total amount paid using your ANA Card thus far, you need to aggregate the payment amounts shown on the statements from the relevant credit card company by yourself. Please click on the relevant link below to view your online statement.
Please refer to ANA Pay payment method for the amount of charges confirmation method from ANA card to ANA Pay. (Text is available in Japanese only.)
Please confirm your transactions on MyJCB (Japanese site)
Please confirm your transactions on Vpass (Japanese site)
Please confirm your transactions on Club Online (Japanese site)
Please confirm your transactions on the American Express
ANA Cards issued in Japan which have ANA CARD printed on the front side are eligible cards.
The primary member must have an eligible card.
Amounts paid using ANA Corporate Cards
Amounts paid with ANA Cards issued outside Japan (ANA Card U.S.A., CTBC ANA Card, Dah Sing ANA Card, China Minsheng Bank ANA Card, etc.)
Payments made by family card members will be added to the primary member's payment amount.
Payments made with a Diners Club Business Account Card and ANA Diners Premium Metal Card will be added to the primary member's payment amount.
If you have multiple eligible cards and they are combined under a single mileage account, the payment amounts for the ANA Cards will be aggregated.
The payment amounts outlined below will not be counted toward the fulfillment of the relevant condition.
Payment data from eligible partner merchants that have not arrived at the relevant credit card company during the applicable period
If data of refund amount is received by ANA from the credit card company during the applicable period
Example: If 100,000 yen used on October 1, 2024 is refunded on January 1, 2025
100,000 yen is deducted from the amount of money you spent between December 16, 2024 to December 15, 2025, which is the period used to determine whether you attain Premium Status in FY2026.
Amounts paid using e-money (including Rakuten Edy, PASMO, Suica and nanaco) loaded onto the card
Amounts paid with ANA UnionPay Card
Annual membership fees, various handling fees (for issuing supplementary cards, redeeming miles, making revolving payments/installment payments, using skip-a-payment options, etc.) and money borrowed through small-loan lending services
Amounts for revolving payments/installment payments, or lump-sum payments after a bonus will be counted toward the fulfillment of the relevant condition if the payment date is within the applicable period.
Amounts when charging ANA Pay with an ANA Card
If your ANA Mileage Club membership number and credit card number have changed due to loss, change or reissue of the relevant ANA Card, the payment amount may not be counted toward the fulfillment of the relevant condition.
If you change to a card provided by a different brand, the payments made using your previous card will generally not be counted toward the fulfillment of the relevant condition.
The payment data from eligible partner merchants has not arrived at the each credit card company during the applicable period.
If the ANA Pay data for the refunded amount arrives at ANA from the merchant during the applicable period.
For Frequently Asked Questions, please refer to "Frequently Asked Questions Regarding Payment Amounts Required for Status Achievement." (Text is available in Japanese only.)
Only 1 ANA Pay account can be registered per member.
When adding up payment amounts, charging ANA Pay with an ANA family card will be considered as amount charged by the primary member.
Even if an ANA Pay balance is charged with an ANA family card, any amounts paid using that balance will be combined with the amounts paid by the primary member.
If you have canceled your ANA Pay account, the amounts paid from that account will generally no longer be counted toward the fulfillment of the relevant condition for attaining Premium Status.
For information on the details that can be confirmed on each page and their results display timings, please see Confirming the Results of Your Usage of Life Solution Services.
For details on the number of Life Solution Services used, please see Eligible Life Solution Services.
For details about the total amount for ANA Card and ANA Pay payments, please see Eligible Payment Amount.
Below is a comparison of the statuses earned in each and Premium Status will be granted a higher status.
①Achieve Premium status based on airline usage alone
②Achieve Premium status based on airline and Life Solution Services usage
Example:①「Bronze Service」②「Platinum Service」→「Platinum Service」
Members fulfilling all the 3 conditions will be informed via an email in February 2026.
Please refer to the ANA Privacy Policy for details regarding the use of personal information.
If a member violates the ANA Mileage Club Terms and Conditions, ANA Pay Terms and Conditions, or any other terms and conditions of ANA or when ANA deems that there is a possibility of such violation, the relevant member will not to be granted Premium Status.
If it is deemed that a member has attained Premium Status fraudulently, their membership status may be revoked in accordance with the ANA Mileage Club Terms and Conditions.
Benefit details and applicable conditions are subject to change without notice.
ANA Pay (touch pay) is also eligible. (Text is available in Japanese only.)
We have added new conditions to the existing ones for attaining Premium Status. If it was difficult for you to attain Premium Status only through boarding flights, you may now attain Premium Status through the use services in daily life and so your chance to attain Premium Status has increased.
You can confirm it from the Performance Report page.
To confirm the total amount spent on services thus far during the applicable period, you need to aggregate the payment amounts shown on the statements from the relevant credit card company by yourself.
please confirm your transactions on MyJCB (Japanese site).
please confirm your transactions on Vpass (Japanese site).
please confirm your transactions on Club Online (Japanese site).
please confirm your transactions on the American Express online services (Japanese site)
You can check your transaction history on the ANA Pay screen in the ANA Mileage Club app.
See here for how to check your transaction history (Japanese site).
See here for details about ANA Pay (Japanese site).
If you have multiple eligible cards and they are combined under a single mileage account, the payment amounts for the ANA Cards will be aggregated.
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By checking the Keep Me Logged In box on the login screen, you will not need to re-enter your membership number or password for subsequent logins.
The confirmation screen will reappear after closing all browser windows even if you checked "Do not show this screen again."
Please select the pictograms/numbers you received in the one-time password sent to
XXXXXXXxxx@gmail.com. They can be selected in any order.
Please be careful not to close this screen when confirming your one-time password.
If you have not received your one-time password
If your one-time password does not come through, please check your settings for receiving it
and then re-send it.
If you do not do anything on the screen for a certain amount of time, you will have to request another one-time password.
If your one-time password does not come through, please check your settings for receiving it
and then re-send it.
The confirmation screen will reappear after closing all browser windows even if you checked "Do not show this screen again."
ANA Biz is a business travel arrangement service.
MILES
ANA SKY COINS
Premium Point / Point on ANA /