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A special discount is available for customers with Grade 1 and 2 physical disabilities and customers with mental disabilities with a disability certificate for Japan domestic flights.
Available to passengers who fall under any of categories 1–2 below.
Passengers who are aged 2 or over at the time of departure in possession of one of the booklets/certificates below
Up to one caregiver traveling on the same flight as the passenger corresponding to 1.
Booklet type
Identification Booklet for Persons with Physical Disabilities
War Injury and Sickness Certification Booklet
Rehabilitation Certification Booklet
Health & Welfare Certificate for Persons with Mental Disabilities
If the passenger with the booklet/certificate is a child (2-11 years old), the caregiver will be eligible for the Disability Discount even if the child is traveling using a different fare.
If the passenger with the booklet/certificate is an infant (0-1 years old) who is not using a seat, the caregiver will not be eligible for the Disability Discount.
Disability Discount is not available with A mentally disturbed person preservation of health welfare pocket diary that is not valid on the departure date.
Only booklets issued in Japan.
| Category | Eligible Customers |
|---|---|
| Grade 1・Grade 2 | Passengers with Physical disability certificate Passengers with Handbook for raising disabled children Passengers with War Injury and Sickness Certification Booklet (Please select "Type 1" when making a reservation on the ANA website) |
| Mental disability certificate | A mentally disturbed person preservation of health welfare pocket diary (only those that are valid on the departure date) |
Please present your Identification Booklet for Persons with Disabilities upon ticket purchase or when undertaking boarding procedures, or you can present your ANA Mileage Club Card instead if you have registered your booklet thereon. If you cannot present the relevant identification document, the discount will not be applied.
Please see Customer Information Registration for information on how to apply to register an Identification Booklet for Persons with Disabilities.
Please proceed from the (Book a Flight) button.
Select Round Trip or One Way.
Search by entering departure and arrival locations, dates and number of passengers, and selecting Disability Discount as the fare to search.
The Seat Availability Result screen will display the fare after the Disability Discount has been applied, so simply select your desired flight
Select Non-members or ANA Mileage Club Members and fill in the necessary information to make a reservation
When boarding, always carry the notebook required for the discount.
If you have any questions or concerns please contact the ANA Disability Desk.